Frequently Asked Questions

The GoAkamai web site provides many features to help you plan your trip.  Go to the GoAkamai.org home page to get started and discover all the easy-to-use tools and information GoAkamai has to offer.  Below is a list of questions that may help you better understand and navigate the web site.  If you've looked here and your question is not answered, please contact us.

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What does the GoAkamai Site have to offer?

The GoAkamai web site consolidates Hawaii’s traveler information into a one-stop resource, providing information on traffic conditions; schedule, route and fare information for public transportation services; carpool and vanpool information; roadway construction information; and more.

The objective is to provide advance traveler information to drivers, enabling you to plan your trips more efficiently, avoid congestion and be informed of potential delays.   

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What are the major features of the GoAkamai web site?

The GoAkamai web site is designed to help you plan your commute to work, school or community.  Using State and City traffic cameras, it provides you with real-time snapshots of Oahu freeways, and other major roads and intersections.  It also displays a congestion map to inform you about freeway traffic conditions.

The site also provides links to information about TheBus schedules, construction work that may delay traffic, van and carpooling information, travel by bicycle and airport information.

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What browser versions does the GoAkamai web site support?

The GoAkamai web site currently supports the current and immediate past versions of Microsoft Internet Explorer (IE).  The web site supports only the current versions of Mozilla Firefox, Google Chrome, and Apple Safari.

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Specifically, what are the features offered on the home page and how do they work?

There are four primary features offered on the home page:

  • Congestion Map
  • Camera Tour
  • TheBusHEA
  • TheBus Transit Trip Planner


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How does the Congestion Map feature work?


Congestion Map

  • The congestion map provides speed data for H-1, H-2, and Moanalua Freeways, on the island of Oahu.  The freeways are color-coded to show you the relative traffic congestion conditions:  black for stop-and-go conditions, red for heavy, yellow for moderate and green for no congestion.  Grey indicates where there is no data available, possibly because a sensor is not operational or an insufficient amount of sensor reads are available to accurately report travel conditions.
  • You may pan across the map by clicking and dragging it to view other areas of the island.
  • You will also see camera icons on the map by checking "cameras" on the left, above the map itself.  By holding the cursor over an icon you will open up a real-time photo of that portion of the roadway or intersection.  Closing the snapshot happens automatically when you move the cursor away from the snapshot.
  • You may zoom in and out on the map by placing your cursor on the "zoom bar" along the bottom of the map and moving it left for a wider view and right for a closer view.

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How does the Camera Tour feature work?

Camera Tour Example

  • The camera tour shows you a series of real-time photos in a specific area on the island of Oahu.  
  • Select an area of the island by clicking on the drop-down menu at the top of the Camera Tour box.
  • You will then see a series of photos appear showing key roadways in that area.

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What is TheBusHEA tool and how does it work?


The Bus Hea Tool Example
  • This tool allows you to type in a particular bus stop location and find out the time of arrival for the next bus.
  • Just type in the address or the name of the street and click on "Find bus stop."
  • Once you see the bus stop location displayed, you may click on the arrow on the far right to display the time of arrival of the next bus, and all buses thereafter at that bus stop.

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What is TheBus Transit Trip Planner tool and how does it work?


The Bus Google Trip Planner Example

  • This feature provides you with easy access to Google's on-line transit trip planner.  TheBus has coordinated with Google Maps to ensure that all of its routes are available through this tool.
  • Simply type in your originating address in "Start", then your destination in "End".
  • Select the most important time criterion - your departure time or your arrival time and then type that in using the MM/DD/YY and HH:MM am/pm format.
  • When you click on "Submit," you will be linked to a Google map of the route and specific instructions on your bus number, how to walk to that bus stop, departure and arrival times, length of time the trip will take you, and the cost.

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What is the Alert feature?


Alert Tool Example
  • An alert will appear above the congestion map when either of the Transportation Departments from the State of Hawaii or the City and County of Honolulu has identified a major event.

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How are the various congestion levels shown on the congestion map translated into speeds?

Traffic conditions are delineated by color bands along the roadways.  Each color represents a different level of congestion.  The following table shows the defined congestion levels displayed in the Congestion Map legend.  Note that the speed ranges are calculated as a percentage of the speed limit for each roadway segment.  "No Data" is reported on the Congestion Map when field sensors are not operational or an insufficient amount of sensor reads are available to accurately report travel conditions.

Congestion Level

Color

% of Speed Limit

Speeds based on a speed
limit of 55 MPH

 Stop and Go

 Black

 0-25%

 0-13 MPH

 Heavy Traffic

 Red

 26-50%

 14-27 MPH

 Moderate Traffic

 Yellow

 51-75%

 28-41 MPH

 No Congestion

 Green

 76-100%

 42-55 MPH

 No Data

Grey

 N/A

 N/A

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How often are the snapshots of camera traffic updated?

The camera snapshots are updated at least once every five minutes.

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Why is a camera displaying a "blue" screen?

Cameras will display a blue screen when a camera is unavailable due to maintenance or operator intervention.

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What are the various features of the drop-down menus; and how do they work?

Traffic

The traffic drop-down menu gives you the opportunity to view conditions in various areas of the island of Oahu.

  • By selecting "Traffic Conditions by Region" and clicking on an area, you will pull up a series of photos across the top of the page that show snapshots of the traffic conditions along the major thoroughfares of that region.  Below the filmstrip is a Congestion Map zoomed to that region.  Panning and zooming within the map are similar to the Congestion Map found on the GoAkamai home page.
  • The "Cameras by Region" option gives you the opportunity to select a region of the island of Oahu and then to view major thoroughfares and intersections in that region as recorded in real time by cameras.

Transit

The Transit drop-down menu links you to web sites for the Oahu, Maui, Kauai, and Hawaii public bus systems.  It also provides a link to TheBus Transit Planner for Oahu and TheBusHEA.


Airports

The Airports drop-down menu provides links to the official web sites for the major airports for every Hawaiian island.


Construction

Links that are available on the Construction drop-down menu provide information on construction projects that may cause driving delays.


Rideshare

Links are found in this drop-down menu to sites providing vanpool and carpool information.


Bicycling

The Bicycling drop-down menu includes two links:

  • The State of Hawaii link takes you to bike path maps provided by the Hawaii Department of Transportation.
  • The City and County of Honolulu link takes you to a detailed page about bicycling on the island of Oahu.


Freeway Service Patrol

This drop-down menu provides a direct link to the Freeway Service Patrol program on Oahu.

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What are cookies and why are cookies used on the GoAkamai web site?

Cookies are a small amount of data sent to your browser from a web server and stored on your computer's hard drive.  GoAkamai uses session cookies and persistent cookies.  Session cookies expire after you exit the web site, or shortly thereafter, and are not generally considered to be a privacy or security concern.  Persistent cookies tend to have a longer life-span and are used to retain user session information such as settings and configuration parameters.  Cookies are unique to each website and information in them cannot be accessed by other websites.  The cookies utilized by GoAkamai do not provide any personal information about you and are only used to enhance your experience while using the web site.

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Who is responsible for producing the GoAkamai web site?

The GoAkamai initiative is a cooperative program made possible by the collaboration of the Hawaii State Department of Transportation and the City & County of Honolulu Department of Transportation Services.

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Will there be other services to aid travelers under the GoAkamai program?

Already part of the GoAkamai program is the Freeway Service Patrol (see www.fsphawaii.com).  This program provides incident management by aiding drivers on the freeway.  Six roaming tow trucks and their highly-trained drivers provide assistance like tire changes, jump starts, radiator fills and other aid, including towing off the freeway.

There is more to come over the next several years.  You can look forward to more camera images, more roads with speed data, and new information transmitted via this web site as well as other enhancements that will be branded as part of the GoAkamai program.

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What is meant by "GoAkamai"?

Translated from Hawaiian, akamai means smart, clever, expert; smartness, skill, wit[1].  With “go” before it, GoAkamai means to move smartly.

 

The tagline for the GoAkamai program is “Get it. Got it. Go”.   It was chosen because it conveys a sense of speed in obtaining valuable travel planning information.  It also implies that the system is easy to navigate and helps travelers get to where they need to go faster



[1] wehewehe.org

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Brought to you by Hawaii Transportation Partners
State of Hawaii Department of Transportation © 2010 GoAkamai City and County of Honolulu
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